Division of
Workforce Development

Leadership and Performance
Development Series

If you are ready to become an outstanding leader who can deliver results, then this learning series is the perfect fit for you! Call 569-6050 and register now!

Learn the leadership fundamentals that will enhance your employees’ performance. Each module in this three-part series is targeted for managers, supervisors, and team leaders. You will learn the building blocks to help your employees increase their work productivity. Enrollment is limited to ensure a quality learning experience for all participants, so don’t hesitate - call now and reserve a space in this important Leadership Series.

Essential Skills of Leadership

Tuesday, May 8, or Thursday, May 10,

8:00 a.m. – 12:15 p.m., Franklin Regional Workforce Development Center, $79

Upon completion of this module, managers and team leaders will be able to:

Maintain and enhance team member self esteem

This is a critical skill for a manager or team leader. It is the ability to provide direction, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and dignity.

Focus on behavior

Problems on the job are solved more effectively and less stressfully when managers and team leaders deal with what people do rather than with their attitudes or personal characteristics.

Encourage team member participation

Involving team members in decision making, problem solving, and other non-routine, on-the-job activities is one of the manager’s or team leader’s key motivational tools. Additional fee of $35 for textbook. Registration deadline is May 1.

Tuesday, June 12

8:00 a.m. – 12:15 p.m., Franklin Regional Workforce Development Center, $79

Unless managers and team leaders are successful in spelling out the organization’s specific goals, their team members will not know how to meet those objectives. This module shows participants how to establish specific, measurable, attainable, result-oriented, and time-framed performance standards. Learn the steps to gain team member agreement and commitment toward achieving job performance goals. Additional fee of $35 for textbook. Registration deadline is June 5.

Tuesday, July 10

8:00 a.m. – 12:15 p.m., Franklin Regional Workforce Development Center, $79

This module shows the way evaluation is done by the experts. First, relevant performance standards are established and confirmed. Next the team member’s own performance evaluation is solicited. Once accomplished, the stage is set for a summary evaluation that will be clear and credible to the team member. Additional fee of $35 for textbook. Registration deadline is June 30.

For More Information, please call 569-6050